Master Your EmailResponse Times

HawkMail helps teams track, analyze, and optimize email response times. Deliver exceptional customer service with real-time analytics.

47%
Faster Response Times
98%
Customer Satisfaction
10K+
Teams Trust Us

Powerful Features

Everything you need to track and improve email performance

Real-Time Tracking

Monitor email response times as they happen. Get instant alerts when SLAs are at risk.

Advanced Analytics

Deep insights into team performance, trends, and bottlenecks with customizable dashboards.

Team Collaboration

Track individual and team performance. Identify top performers and coaching opportunities.

Email Integration

Seamlessly connects with Gmail, Outlook, and other major email providers.

Automation

Automate reporting, alerts, and workflows to save time and improve efficiency.

Enterprise Security

Bank-level encryption, SSO, and compliance with GDPR, SOC2, and HIPAA.

Analytics That Matter

Get actionable insights from your email data. Track response times, workload distribution, and team performance in real-time.

  • First Response Time
    Track how quickly your team responds to new emails
  • Resolution Time
    Measure end-to-end conversation duration
  • SLA Compliance
    Monitor adherence to service level agreements

Analytics Overview

Last 7 days
Avg Response Time
2.3h
↓ 15% vs last week
Emails Processed
1,247
↑ 23% vs last week
SLA Compliance
94%
↑ 3% vs last week
Team Performance
8.7/10
↑ 0.5 vs last week
Response Time Trends

Simple, Transparent Pricing

Choose the perfect plan for your team. All plans include a 14-day free trial.

Starter Plan
$29/mo

Perfect for small teams

  • Up to 1,000 emails per month
  • Basic email templates
  • Email support
  • Basic analytics dashboard
  • 5 team members

No credit card required

Most Popular
Pro
$40/mo

For growing businesses

  • Up to 10,000 emails per month
  • Advanced email templates
  • Priority email support
  • Advanced analytics & reports
  • 25 team members
  • API access
  • Custom integrations

No credit card required

Enterprise
$200/mo

For large organizations

  • Unlimited emails
  • Custom email templates
  • 24/7 phone & email support
  • Advanced analytics & reporting
  • Unlimited team members
  • Full API access
  • Dedicated account manager
  • Custom SLA

No credit card required

All plans include email integration, real-time tracking, and secure data encryption.

Need a custom plan? Contact our sales team

Ready to Transform Your Email Performance?

Join thousands of teams who have improved their response times with HawkMail